Your Role
You will play a key role in:
* Collaborate with debt recovery operations teams to ensure policies, procedures, and work instructions are in place and followed
* Develop and implement debt recovery strategies aligned with legal frameworks
* Monitor overdue accounts and initiate appropriate recovery actions
* Ensure compliance with the Commercial Agents and Private Inquiry Agents Act 2004 (NSW) and other state-specific regulations
* Maintain accurate records and reporting systems for audits and reviews
Your Profile
* F NS30420 Certificate III in Mercantile Agents, including competencies in:
* Debt collection and legal recovery
* Locating individuals and serving legal process
* Supporting individuals experiencing hardship
* Strong leadership and team coordination skills
* Excellent negotiation and conflict resolution abilities
* Familiarity with credit laws and financial regulations in Australia
What you'll love about working here
* We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
* At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
* Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.