Are you a dynamic leader with a passion for delivering exceptional service and driving operational excellence? Our client operates a nationally growing business and is seeking an experienced and motivated State Service Manager to oversee and elevate their Queensland operations. In this pivotal role, you'll lead a high-performing team, develop innovative strategies, and ensure customers consistently receiving top-tier service. This is an exciting opportunity to make a significant impact, grow your career, and be part of a forward-thinking, customer-focused company. The ideal background and experience for this position includes: 5 years of experience in automotive service operations, with at least 2 years in a management or leadership role. Strong understanding of automotive repair, diagnostics, and maintenance procedures. A qualification in Automotive Technology, Business Administration, or a related field (optional but preferred). Proven ability to manage, motivate, and develop a team of technicians, service advisors, and other staff. Exceptional communication and interpersonal skills to foster strong customer relationships and ensure satisfaction. Ability to handle complex situations, including resolving customer complaints and addressing operational challenges. Experience with driving revenue growth, achieving KPIs, and managing budgets. The ideal candidate for this position will be offered an enticing retainer, along with an incentive program and company vehicle. For further information on this State Service Manager role, please contact Chris Fowler on 0480 002 344 quoting job number AC7779. Resumes, enquiries and applications can be forwarded to jobsautorecuit.com.au.