Closes: 09 February 2026
Classification: Administrative Services Officer Class 3
Salary: $78,755 - $84,284 plus superannuation
Position No: 8518
Directorate: Cultural Facilities Corporation
Advertised (Gazettal date): 02 February 2026
Contact Officer: Garry Yu on or
Details: The Visitor Services Supervisor position in the Cultural Facilities Corporation is a unique and exciting role supporting arts and culture in the ACT.
You will work across our arts, heritage and cultural facilities including Lanyon Homestead, Mugga Mugga Cottage, Calthorpes House and Canberra Museum and Gallery, delivering a range of engaging programs, events and tours for the people of Canberra. This role suits an individual with experience in the arts and cultural sector who is looking for a stimulating workplace where each day is different to the next.
The role is a mix of duties which keeps every day different and interesting:
* Supervising and training Visitor Services Officers and volunteers to provide excellent customer service and to deliver quality visitor experiences, including tours, education and public programs, and events. Implement and
* review operational procedures and processes.
* Delivery and supervision of museum tours, education, public programs and general front of house duties.
* Provision of administrative and logistic support for education, public programs, venue hire and events including set-up, pack down, catering arrangements, collecting visitor data, banking reconciliation and reporting. Assist with staff rostering.
* Oversee museum reception, retail and front-of-house operations, including ticket and retail sales and reconciliation, stocktake, stock orders and front of house and museum/gallery presentation.
We can offer you a friendly, creative inclusive workplace, surrounded by beautiful art, heritage locations, and the opportunity to contribute to the smooth running of the ACT's most prominent cultural organisations.
Eligibility/Other requirements: Experience working in ACT Government would be welcome but not essential.
Notes: This is a permanent part-time shift worker position with varying hours. The full-time salary quoted will be paid pro-rata at hrs per week. Successful applicants will be required on weekdays, weekends, public holidays and occasional evenings. Penalty rates apply to weekend and public holidays.
How to apply: Provide a two-page pitch telling us what you would bring to our team addressing the 'What you Require' section of the Position Description, a copy of your current curriculum vitae, and the contact details of two referees.
Applications should be submitted .
LI-DNI
Note
This is a permanent part-time shift worker position with varying hours. The full-time salary quoted will be paid pro-rata at hrs per week.