Overview10am-6pm Monday to Friday | Western Sydney Locations$36 per hour + Super | ASAP StartCasual Basis | Ongoing Roster | Onsite ParkingAbout the CompanyOur client is a leading Global Logistics Provider servicing many well-known national and international brands.
This team plays a pivotal role in the timely dispatch of stock ensuring the highest quality of service is upheld.ResponsibilitiesFirst point of contact, answering general enquiries through telephone and email correspondenceCustomer service answering high volume email correspondenceProcessing orders via an in-house logging tool, Oracle and MS OutlookProcessing returns and claimsMaintain data integrity, confidentiality, and accuracyTracking and tracing deliveriesUpdating customers in relation to deliveriesAbout YouExcellent data integrity, efficiency, and accuracyHigh attention to detailMS Office skills including ExcelSuperior communication skills both written and verbalProven previous experience in Salesforce, Oracle, SAP, or other ERP systemsThorough understanding of Orders, Returns, Consignment Notes, and Reverse Purchase OrdersAbility to work within a high volume, fast-paced environmentExcellent multitasking and organisational skills to ensure all deadlines and priorities are met efficiently and effectivelyA robust team and task focusPrior Transport/Logistics experience is desirableBenefitsOur client offers onsite parking, career progression, and a potential to be offered permanency.How to ApplyPlease apply by submitting your resume (in Word format) via the Apply Now tab to be considered for the role.What NextApplications will be reviewed for this role and only suitable applicants will be contacted.We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear
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📌 Customer Service Representative
🏢 Alexander Appointments
📍 Sydney