A pharmacy assistant plays a vital support role in a pharmacy, working under the supervision of a pharmacist or sometimes a pharmacy technician. Their main responsibility is to help ensure the pharmacy runs smoothly by handling both customer service and administrative tasks.
Here's a breakdown of what your key roles:
-----------------------------------
Customer Service
* Greeting customers and answering basic questions about products.
* Handling sales and processing transactions at the till.
* Helping customers locate over-the-counter medications and other products.
* Referring more complex medical queries to the pharmacist.
-----------------------------------
Dispensing Support
* Assisting with preparing and labelling prescriptions, under supervision.
* Counting tablets or measuring liquids as directed.
* Packaging and organizing medications for collection or delivery.
* Ensuring prescriptions are filed and stored correctly.
-----------------------------------
Stock and Inventory
* Receiving, unpacking, and checking incoming stock.
* Monitoring expiry dates and removing expired medications.
* Keeping shelves stocked and products displayed neatly.
* Helping with stocktaking and inventory management.
-----------------------------------
General Housekeeping
* Keeping the pharmacy clean and organized.
* Ensuring the dispensary area complies with health and safety standards.
-----------------------------------
Skills Needed
* Good communication and people skills.
* Basic computer literacy (for using pharmacy systems).
* Attention to detail.
* Ability to follow procedures and instructions accurately.
* A helpful and professional attitude.