A pharmacy assistant plays a vital support role in a pharmacy, working under the supervision of a pharmacist or sometimes a pharmacy technician. Their main responsibility is to help ensure the pharmacy runs smoothly by handling both customer service and administrative tasks.
Here’s a breakdown of what your key roles:
Customer Service
- Greeting customers and answering basic questions about products.
- Handling sales and processing transactions at the till.
- Helping customers locate over-the-counter medications and other products.
- Referring more complex medical queries to the pharmacist.
Dispensing Support
- Assisting with preparing and labelling prescriptions, under supervision.
- Counting tablets or measuring liquids as directed.
- Packaging and organizing medications for collection or delivery.
- Ensuring prescriptions are filed and stored correctly.
️ Stock and Inventory
- Receiving, unpacking, and checking incoming stock.
- Monitoring expiry dates and removing expired medications.
- Keeping shelves stocked and products displayed neatly.
- Helping with stocktaking and inventory management.
General Housekeeping
- Keeping the pharmacy clean and organized.
- Ensuring the dispensary area complies with health and safety standards.
Skills Needed
- Good communication and people skills.
- Basic computer literacy (for using pharmacy systems).
- Attention to detail.
- Ability to follow procedures and instructions accurately.
- A helpful and skilled attitude.
📌 Pharmacy Assistant
🏢 Good Price Pharmacy Warehouse
📍 Wollongong