Key Responsibilities and Expectations
The key responsibilities of this role include:
1. Providing customers with seamless branch experiences by meeting their end-to-end banking needs.
2. Collaborating with a team to deliver high-quality customer service.
3. Contributing to significant uplifts in customer engagement and advocacy.
4. Actively participating in bank programs and initiatives.
In addition to these responsibilities, the successful candidate will be expected to act as a role model and peer coach, promoting a culture of excellence within the team.