Purpose
As the Front Office Supervisor, your responsibility is to craft unforgettable experiences throughout the guest journey, from check-in to check-out. Your leadership will inspire and guide your Front Office team, ensuring the hotel operates seamlessly.
Primary Responsibilities
* Take the helm and guide the front office's day‐to‐day operations with expertise
* Lead the Front Office Team like a mentor, nurturing growth and skill‐building in a supportive atmosphere
* Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
* Contribute to roster planning and preparation
* Embrace authenticity and let your unique self shine in every shift
Qualifications
* A background in Hotel Operations, ideal for someone eager to take the next stride towards a leadership position
* Proficiency in using reservation and property management systems is a plus
* Ability to multitask and thrive under pressure, fueled by exceptional organisational and time‐management skills
* Masterful communication, both written and spoken
* Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays
Benefits
* Enjoy flexible working hours: free afternoons for Housekeeping and Public Area team members, and no late finishes or overnights for Front Office team members, giving you time for yourself!
* Adult wages for all: Earn adult wages aged 16 or older, providing a fantastic opportunity to connect with new people and forge lasting friendships.
* Supportive team in a beautiful setting: Be part of a team that truly supports each other while working a few steps away from the beach.
* ALL Heartist Membership: Take advantage of discounts on accommodation and food & beverage worldwide.
* Family & Friends discounts: Available on a range of accommodation, services and events for those who mean the most to you.
* Accor Live Limitless (ALL) Loyalty Program: Earn status & reward points on your worldwide stays.
* Learn Your Way: Support your career development with access to Accor's industry‐leading training platforms, Accor Academy and Typsy.
* Build Your Network: With more than 300,000 Accor professionals worldwide, you can grow your hospitality network globally.
* Worldwide Opportunities: We are a world‐leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
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