We are looking for a Business Banking Support Expert to deliver exceptional customer service and support in our branches. In this role, you will have in-depth conversations with customers about their business banking needs.
Key Responsibilities:
* Provide personalized banking solutions and support to businesses
* Deliver financial health checks and identify areas for improvement
* Offer education on our in-branch technology and digital banking options
* Problem solve and champion our risk-adverse culture
Requirements:
* Proven experience delivering exceptional customer service ideally in Financial Services or Retail
* Excellent communication skills and ability to articulate financial terms
* Ability to work in a busy retail environment and provide holistic solutions
About Our Organization:
We are the public face of CommBank, delivering a seamless banking experience to millions of customers. Our work has real impact on people's lives, from opening their first account to planning for retirement.