What you'll do:
* Speak with customers in early arrears and discuss practical options
* Manage overdue loan and credit accounts
* Keep accurate records and meet service timeframes
* Support continuous improvement and contribute to a positive team culture
What you'll bring:
* Strong customer service and communication skills
* Ability to prioritise work and follow clear processes
* Problem‐solving, resilience and a compassionate approach
* Willingness to learn and work collaboratively
Our Hobart team is looking for a Credit Care Consultant to join the Lending Customer Support team on a 6‐month secondment.
This role focuses on early support, proactive conversations, and helping customers get back on track before financial difficulties escalated.
If you enjoy helping people and working in a supportive team environment, this is a great chance to build new skills and make a real impact.
Apply by Monday 22 March 2026.
For questions, contact .
Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector. We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued.
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