Restaurant Supervisor – Luma Kitchen
Luma Kitchen is looking for an experienced and energetic Restaurant Supervisor to help lead our front of house team.
This is a hands-on leadership role for someone who thrives under pressure, leads by example, and takes genuine pride in delivering outstanding guest experiences — every shift, without exception. You'll be on the floor with your team, not managing from the sidelines.
The role
* Be an active, visible presence on the floor — leading by example and setting the standard for service
* Manage rostering to ensure the right coverage across morning, lunch and dinner service
* Oversee espresso and specialty beverage service to a consistently high standard
* Manage table flow, seating and pacing to keep service seamless even at peak volume
* Uphold standards of presentation, cleanliness and guest experience across the whole venue
* Handle guest feedback and complaints with professionalism and genuine care
* Assist with inventory, ordering and stock control
* Partner closely with the kitchen team to keep service timely and consistent
* Train, mentor and develop team members, and ensure compliance with health, safety and licensing requirements
* Lead and coordinate front of house floor staff, bartenders and baristas, through every service period
About you
* Proven supervisory experience in a high-volume restaurant, café or hospitality venue
* Strong knowledge of espresso, café operations and specialty beverages
* Confidence directing and supporting a mixed team under pressure
* Clear communicator with strong organisational skills and a calm head in a busy service
* A genuine passion for hospitality, guest service and team culture
* Current RSA certification (preferred)
What's on offer
* Freshly renovated, rebranded modern venue — we're in the early stages of something exciting and looking for the right people to grow with us
* A real opportunity to shape the culture and direction of the venue from the ground up
* A supportive, professional team that takes quality seriously
* Luma is open across morning through to dinner service, with a mix of day and evening shifts offering genuine work-life balance
* Staff discounts and a strong team culture
If you lead from the front and love what hospitality can be at its best, we'd love to hear from you.
To apply, email your resume to *******@luma.kitchen or click Apply above. Please note that only successful applicants will be contacted.