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Premium service desk analyst – hybrid support

Sydney
Optus
Service Desk Assistant
Posted: 15 December
Offer description

A leading telecommunications company in Australia is seeking a Service Desk Analyst to provide exceptional customer service and technical support.
The ideal candidate should have at least 3 years of relevant experience and a solid understanding of telecommunications IT processes.
Responsibilities include delivering Level 1 technical support, logging and diagnosing issues, and maintaining customer satisfaction.
Employee benefits include competitive remuneration and flexible working arrangements.
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