Job Title: Retail Assistant
Job Description
We are seeking a dynamic and enthusiastic retail professional to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, ensuring customers receive a great experience every time.
Our ideal candidate is a passionate and engaging individual who is committed to providing outstanding service with every interaction. Ongoing support and training ensure your success in a friendly and professional environment.
Key Responsibilities
* Provide high-level customer service, addressing customer inquiries and resolving issues efficiently.
* Assist customers with product information and support to choose suitable products, ensuring a seamless shopping experience.
* Engage in visual merchandising and manage inventory effectively to maintain a visually appealing store.
Requirements
* A strong focus on customer satisfaction and a pleasant disposition to build relationships with customers and colleagues.
* Highly motivated and results-driven, with the ability to work independently and as part of a team.
* Previous retail experience in fashion and/or footwear preferred but not essential. Equestrian experience highly regarded but not essential.
* Flexible availability, including weekends and holiday periods, to meet business needs.
What We Offer
* Above award rates and a competitive compensation package.
* A professional working environment with ongoing training and development opportunities.
* Confidential access to an Employee Assistance Program to support your well-being.
Application Instructions
Please submit your current resume and cover letter addressing the selection criteria.