Job Title: Business Development Manager
The Customer Offer Development Advisor will be responsible for leading the development and execution of customer-facing offers and commercial partnerships across Australia and New Zealand.
Key Responsibilities:
* Lead product development for gift cards in Australia & New Zealand, including physical and digital solutions and payment integrations.
* Manage commercial partnerships and vendor relationships, including contract oversight and performance tracking.
* Design and deliver customer offers and programs.
* Plan and execute major internal and external events, including content development, budget management, and stakeholder engagement.
* Collaborate with cross-functional teams to ensure seamless delivery of customer offers and initiatives.
* Support internal communications and reporting, including reconciliation, coordination, and stakeholder engagement.
* Contribute to strategic planning and innovation efforts across client's customer portfolio.
* Some travel may be required with this role (negotiable).
Requirements:
* Strong experience in customer offer development, marketing, and commercial partnerships.
* Established financial acumen and budget management ability.
* Experience managing complex projects and events with multiple stakeholders.
* Excellent communication, negotiation, and vendor management skills.
* Ability to work cross-functionally and influence without direct authority.
* Clear examples of leadership, either direct or indirect.
* Demonstrated ability to manage competing priorities. Organized and attention to detail.
* Strong ability to adapt, comfortable with ambiguity and change.
* Bachelor's degree in commerce, business, engineering, or similar.
* 4+ years of experience in managing projects or vendor/partner relationships.
Essential Skills:
* Analytical, Cross-Functional Teamwork, Problem Solving, Customer Portfolio, Event Management, External Partners, Strategic Planning, Vendor Management.