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Customer service ambassador

Wollongong
beBeeAmbassador
Customer Services agent
Posted: 13 September
Offer description

About Our Opportunity

This casual role is perfect for individuals who enjoy working with people and are passionate about delivering exceptional customer service.

* Develop and maintain strong relationships with store staff and customers to drive sales growth and improve customer satisfaction.
* Order, merchandise and present stock in a visually appealing way to enhance the shopping experience.
* Maintain in-store displays to meet company standards and support our brand image.
* Ensure products are priced and ticketed correctly to prevent errors and minimize returns.
* Assist with major planogram initiatives to optimize product placement and drive sales.

Responsibilities:

* Developing and maintaining key customer relationships through effective communication and conflict resolution skills.
* Ordering, merchandising, and stock presentation (including manual handling) to ensure efficient inventory management.
* Maintaining in-store displays to create an engaging and immersive shopping environment.
* Ensuring products are priced and ticketed correctly to prevent errors and minimize returns.
* Assisting with major planogram initiatives to optimize product placement and drive sales.

Skills & Experience:

* Self-motivated with strong communication and interpersonal skills to build relationships with colleagues and customers.
* Holding a valid driver's license and having your own vehicle to facilitate travel between stores.
* Sound computer skills to efficiently manage tasks and communicate with colleagues.
* Strong time management, prioritisation skills and own initiative to adapt to changing circumstances.

We value diversity and inclusion and foster a culture that allows employees to bring their unique perspectives and experiences to work every day. Our goal is to create an inclusive workplace where everyone feels valued and respected.

Join us as we strive to deliver exceptional customer service and drive business growth through our partnerships with customers and colleagues.

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