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We're hiring an experienced Account Manager to join a long-standing and reputable IT services provider based in Brisbane. This role is focused on managing and growing a portfolio of existing clients—ideal for someone who thrives in a farming + upsell environment and enjoys building long-term relationships.
What You'll Be Doing:
* Manage a portfolio of existing mid-market clients in the Melbourne region
* Build and maintain strong, trusted relationships with key decision-makers
* Identify and act on opportunities to cross-sell and upsell solutions, including: Infrastructure (Microsoft, HP, Lenovo), Cybersecurity (Crowdstrike, SentinelOne), Networks (Fortinet Firewalls)
* Work closely with internal technical and delivery teams to ensure client satisfaction
* Drive account growth and track performance against revenue targets
* Represent the business as a trusted partner, not just a vendor
Commission Structure:
* $30K annual target
* 90% of target = 6% commission
* 100% = 8% commission
* 110%+ = +2% accelerator
Who We're Looking For:
* Proven experience in account management or customer success in the IT industry
* Experience working with mid-market customers, ideally in a managed services environment
* Strong relationship-building and commercial acumen
* Ability to spot growth opportunities and drive revenue from existing accounts
* A self-starter with a proactive and client-first mindset
Why Join?
* Step into a warm portfolio with room to grow
* Join a highly regarded IT provider with a national presence and 30+ years of success
* Collaborative team culture, strong internal support, and great leadership
* Attractive commission structure with real earning potential
If you're passionate about technology, client success, and growing long-term relationships—this role is for you.
Apply now by sending your resume to or you can apply directly.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting and Computer and Network Security
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