Expression of Interest: ICT Support Technician / Specialist Technician (Wodonga and surrounding areas)
Join us for the Expression of Interest: ICT Support Technician / Specialist Technician (Wodonga and surrounding areas) role at JB Hi-Fi.
Company Overview
JB Hi-Fi Business is one of the fastest growing divisions of the JB Hi-Fi Group, leading in strategic technology procurement with a broad portfolio including End User Compute, Mobile Devices, IT Hardware, Software Licensing, Networking, Data Centre Infrastructure, and AV Equipment. In partnership with Telstra, JB Hi-Fi Business also offers comprehensive data and mobile services. JB Hi-Fi Education, part of JB Hi-Fi Business, delivers tailored technology solutions for the Education sector.
Benefits
* Be part of a diverse, collaborative, and supportive team passionate about our work.
* Growth-oriented culture with focus on skills and career development.
* Continuous training with top vendors like Lenovo, Cisco, Apple, HP, Microsoft.
* Competitive package, employee discounts, paid parental leave, novated leasing.
Job Description
The ICT Support Technician/Specialist Technician will manage school network and ICT environments, handle issues, and provide technical support.
* Full-time, Part-time, and Casual roles available.
* Work onsite in Victorian schools as a technical specialist.
* Operate autonomously with mentorship programs.
* Standard hours Monday to Friday, no on-call or weekend work.
Responsibilities
* Server and network administration.
* Knowledge of VLAN, DNS, DHCP, TCP/IP.
* Experience with VMware, Hyper-V, Citrix virtualization.
* Hardware configuration and troubleshooting (servers, firewalls, switches, wireless).
* Explain technical concepts to stakeholders.
* Support for hardware/software, Active Directory, Group Policy, Service Desk, end-user devices, BYOD, Cloud MDM, Data Recovery, and deployment of Windows, Apple, Chrome OS.
* Create technical documentation and participate in ICT planning.
Qualifications
* Cert IV in IT Systems Administration or similar (preferred).
* Experience with Cloudflare, relevant certifications (vCloud, MCSA, CompTIA).
* Previous ICT/helpdesk experience in schools is highly desirable.
Personal Attributes
* Motivated, autonomous, resourceful, and good communicator.
* Systematic troubleshooting skills.
Preferred Attributes
* Experience in educational settings, wireless deployment, and departmental initiatives.
* Experience managing 1-to-1 devices and supporting ICT projects.
Additional Information
If interested, click apply and upload your CV. All applications are confidential.
JB Hi-Fi Group promotes diversity and inclusion. Even if you don't meet 100% of the criteria, we encourage you to apply
Job Details
* Seniority Level: Entry level
* Employment Type: Full-time
* Job Function: Information Technology
* Industry: Computers and Electronics Manufacturing
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