Are you looking for a challenging and rewarding career in hospitality? Look no further than this exciting opportunity to join our team as an Assistant Camp Manager at Drysdale River Station in the Kimberley Region of Western Australia.
About the Job
In this hands-on role, you will be responsible for assisting the Camp Manager in creating unforgettable guest experiences by actively engaging in all aspects of the camp operations, including housekeeping, food and beverage service, and general upkeep of the lodges. Your contributions will help foster a collaborative atmosphere where exceptional service and hospitality can thrive.
Responsibilities:
* Take a hands-on approach by doing the work as well as assist in the daily operations of the lodge, personally coordinating and completing tasks among front of house, housekeeping, restaurant, and maintenance teams to ensure a seamless guest experience.
* Collaborate with the Camp Manager to implement policies and procedures aimed at enhancing operational efficiency and elevating guest satisfaction.
* Prioritise safety across all operational facets to create a secure environment for both guests and staff.
* Monitor guest feedback and help to address any concerns, assisting in orchestrating resolutions that contribute to a memorable experience for all visitors.
* Foster strong relationships with key suppliers and stakeholders, ensuring the lodge's operational needs are met effectively.
About You
The ideal candidate will possess strong communication skills and a passion for hospitality. You will thrive in a team environment, supporting your colleagues and contributing to a high-quality experience for our guests.
Requirements:
* A true appreciation for nature and commitment to sustainability.
* A minimum of 3 years of experience in hospitality, ideally in assistance roles.
* Experience in high-end food and beverage services is preferred.
* A Food Safety Supervisor certificate is advantageous.
* A Medium or Heavy Rigid licence is highly advantageous.
* A NT or WA Passenger Endorsement is highly advantageous.
* A Remote First Aid and CPR certificate is required.
* A valid driver's licence for WA/NT/QLD is essential.
* Basic proficiency in Microsoft Office Suite.
What We Offer
We offer a range of benefits to support your personal and professional development, including:
* A fantastic opportunity to be part of a dynamic and expanding tourism business.
* Generous discounts on Journey Beyond travel and experiences.
* Accommodation and meals are provided.
* Study Assistance Program.
* Parental Leave benefits.
* Purchased Leave options.
* Employee Referral Program.
* Discounts on private health insurance.
* Access to an Employee Assistance Program.
* Exclusive discounts on Journey Beyond merchandise.