About the Job
We are seeking a diligent and detail-oriented individual to fill a Park Attendant position at our South Australian location.
* As a Park Attendant, you will provide exceptional front office service and support our housekeeping team to ensure every guest has a clean and comfortable stay.
Key Responsibilities
1. Provide high standard of customer service by greeting guests warmly and addressing their needs in a timely manner.
2. Process guest check-ins and outs efficiently, using the park's booking system to make reservations and manage accounts accurately.
3. Coordinate with Housekeeping team to track readiness of accommodation and supply guests with information regarding property and local areas of interest.
4. Complete day-to-day office administration tasks, including maintaining records and processing transactions.
5. Maintain excellent relationships with park teams, residents, and guests by being approachable, friendly, and professional.
6. Clean and prepare guest accommodations and communal areas to the highest standard, adhering to health and safety guidelines.
Requirements
* Previous Front Office experience within the hospitality industry is essential.
* A passion for delivering exceptional guest experiences is crucial.
* Proficient computer skills, including knowledge of RMS or comparable reservation booking systems, are required.
* Excellent communication and interpersonal skills are necessary to build strong relationships with colleagues and guests.
* The ability to handle cash transactions accurately and maintain confidentiality is essential.
* Strong organizational skills and attention to detail are required to manage multiple tasks and priorities.
* A commitment to cleanliness and a positive attitude towards work are essential.
* Flexibility to work weekends, public holidays, and evenings as needed is necessary.
* A current driver's license is essential for this role.
About Us
We operate leading Australian tourism brands, employing over 2000 people across the country. Our goal is to provide an amazing customer journey through our largest park network.