Are you passionate about packaging, freight and exceptional customer services? Have you considered a career in retail courier & logistics?
If yes, we would like to hear from you. We are looking for a staff for our Retail Service Centre (PACK & SEND Hilton) based in West Richmond SA 5033. We are a part of a respected Australian company in the courier, freight and eCommerce logistics sector.
Main duties & responsibilities of the role include:
* Packaging correctly using professional packaging techniques to minimize warranty claims and to ensure safe delivery. This includes packaging of different items including heavy items on Pallet and handling heavy boxes.
* Weighing, measuring and consigning packages correctly.
* Arranging and performing pick-ups and deliveries on our branded vehicle.
* Actively maintain excellent customer relationships by ensuring high levels of organizational, administrative and communication skills, together with an ability to deliver optimal standards of customer service.
* Complete all administrative tasks assigned in a timely manner to ensure the smooth running of the Retail Service Centre.
* Tracking and tracing consignments and issuing delivery confirmations.
* Servicing and maintaining equipment and store.
* Maintain good relationship with customers and suppliers.
* Professional handling of Over-The-Counter -Sales, telephone sales, web estimate requests and online sales transactions.
* Providing exceptional level of customer services and actively participating in sales and marketing activities.
* Complete e-Learning training programs and approved webinars.
Key Requirements:
* Skills in packaging techniques of different items (we will provide further training on it).
* Skills in handling heavy items.
* Strong experience of customer services in retail environment.
* Sound communication skills.
* Positive attitude.
* Attention to detail.
* Valid and current SA driver's licence with excellent driving skills of a Van.
Remuneration / Benefits:
* Full time role with remuneration $55,000 - $60,000 per year, based on the skills and experience.
* Full training will be provided
* Our own company van for pickup / deliveries
* Free off-street parking
If you are interested in this role, please apply now with your resume and covering letter.