Service Account Manager Customer Relationship Manager
Great Pay + Super + KPI Bonus + Company Car
27 branches. 48,000 satisfied clients.Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco Uniforms group consists of:Alsco Uniforms, a Managed Rental Service provider ofLinen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries;Deane Apparel, the uniform experts; Clean Room Garments (CRG),contamination and infection control solutions;and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Why You Should Join Us:
Competitive salary package
Permanent full time - Job security working for a market leading company. Essential service provider to local business.
With an outstanding market reputation, a significant market share, and a comprehensive product portfolio, we stand as a formidable presence in textile rental industry
Opportunities for Growth:Join a winning team that values your growth. Benefit from on-the-job training and ample opportunities to develop your skills in an organisation filled with success stories.
Inclusive Company Culture:Experience a great company culture with a friendly and supportive environment. We believe in inclusivity and foster a workplace where everyone feels valued. Come be a part of a team that's more than just colleagues.
Experienced and Supportive Management:Work under the guidance of experienced and supportive managers who genuinely care about your success.
Celebrate Success: From "Employee of the Month" shoutouts to "Annual Awards" and "Years of Service" milestones – we make sure your efforts are seen and celebrated.
Employee perks:With well-chosen employee perks like education assistance program and paid parental leave, we show how much we genuinely care for you
You will be provided with company car, laptop and phone
About the Role:
Working with our well-established Service Team, you will be responsible for building and maintaining strong relationships with our key customers to ensure they are receiving a service that meets their needs and that Alsco Uniforms is achieving its growth targets. Our customers vary from Hotels, Restaurants, Shops, Schools, Hospitals, and more industry sectors.
In this role you will be:
Performing key account visits and actively maintaining good client relationships
Resolving customer service problems and complaints
Supporting the sales team with on-boarding new customers
Reporting, and maintaining accurate records, as per branch guidelines
Working closely with the Service Delivery team members to ensure service levels are being maintained to the right quality standard
You will be provided with a car to enable you to complete regular customer visits. You will enjoy interacting with other people regularly and pride yourself on representing Alsco with customers and the community.
Key skills and experience required:
At least 2 - 3 years key account management experience is required
Proficient understanding of office applications; MS Word, Excel & Outlook
A valid driving licence
Excellent communication and interpersonal skills
Your excellent time management, written and verbal communication skills will assist you in achieving your weekly KPIs and our ambitious growth targets.
If this position sounds like the right opportunity for you then click the 'Apply for this job' button to submit your application. We look forward to receiving your application.
As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening that involves drug and alcohol testing. Proof of Your Right to Live and Work in Australia must be presented at interview stage.
Alsco Uniforms is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.
Agencies please note:Alsco Uniforms is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Alsco Uniforms via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Alsco. No fee will be paid in the event the candidate is hired by Alsco Uniforms as a result of the referral or through other means.
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Your application will include the following questions:Do you have experience in a sales role? How many years' experience do you have as a Client Relationship Manager? Which of the following statements best describes your right to work in Australia? What's your expected annual base salary? Do you have a current Australian driver's licence? Which of the following Customer Relationship Management (CRM) systems do you have experience using? Are you willing to undergo a pre-employment medical check? Are you willing to undergo pre-employment drug and alcohol screening?
Manufacturing, Transport & Logistics 1,001-5,000 employees
27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
What can I earn as a Client Relationship Manager
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