Overview
* Award winning Australian private practice
* A firm with a strong reputation for having an authentic and inclusive culture
About The Company
Lander & Rogers is a leading independent law firm, with offices in Melbourne, Sydney and Brisbane and global reach.
Our focus is on innovating the client experience and leading change in legal service delivery. We are also committed to supporting our communities through our pro bono work.
About The Role
We are seeking a skilled leader to oversee catering operations in our Melbourne office. In this role, you will manage catering staff, coordinate event logistics, and handle inventory and budgets, ensuring high-quality service and client satisfaction. You will collaborate with practice groups, implement sustainable practices, and maintain health and safety compliance.
Additionally, you will support the Catering Manager in Sydney and step in during their absence as needed. This role offers the chance to make a direct impact on office operations and client experience.
The role operates across rostered shifts during standard business hours, Monday to Friday between 8.00am and 6.00pm, with some flexibility required to support events outside these hours when needed.
Responsibilities
* Manage catering operations, ensuring 5-star standards, seamless event execution, and client satisfaction.
* Lead from the front with a hands-on approach, balancing day-to-day service delivery with people leadership and operational oversight.
* Oversee logistics for events and daily activities, including bi-weekly staff lunches and WELL compliance.
* Maintain public areas, meeting rooms, and kitchen facilities, ensuring cleanliness and functionality.
* Lead and mentor catering staff, managing schedules and fostering continuous improvement.
* Act as a liaison between business units, Client Engagement, Reception, and Facilities for smooth service delivery.
* Collaborate with cross-functional teams to execute events and manage projects.
* Handle budgeting, inventory, and vendor relationships to ensure cost-effective operations.
* Draft and review policies for compliance and operational efficiency.
* Adhere to and enforce health, safety, and employment regulations.
* Implement sustainable practices in sourcing, waste management, and overall operations.
* Provide barista, waiter, and food services, maintaining high standards of customer interaction.
* Monitor and maintain product and service quality to enhance the client experience.
About You
* Extensive experience in corporate or professional services environments, including catering operations and client-facing roles with 5-star standards.
* Proven expertise in event logistics, inventory, budget management, and health and safety compliance.
* Strong leadership skills to motivate staff and manage vendor relationships for quality and cost efficiency.
* Advanced proficiency in Microsoft Office Suite and accounts payable software.
* Highly organised and skilled in multitasking, prioritising, and planning.
* Effective communication, collaboration, and relationship-building abilities.
* Solutions-focused with a strong customer service ethic and stakeholder trust.
* Ability to challenge norms and deliver practical, innovative solutions.
* Customer-centric, detail-oriented, and committed to continuous improvement.
* Resilient, adaptable, and able to thrive under pressure.
* Commercially minded with ethical professionalism and confidentiality.
* Strong interpersonal and leadership qualities, fostering team inspiration and operational excellence.
* Flexibility to adjust working hours to support events outside standard business hours, including early morning or evening functions.
Culture
People choose Landers for our down-to-earth, collaborative and supportive culture. We invest in our people and empower them to bring their best selves to work, both personally and professionally.
We promote a diverse and inclusive environment with a strong focus on wellbeing, leadership and development.
Benefits
* Additional leave: up to five weeks of paid annual leave plus an annual wellness day
* Home office, fitness & wellness allowance: annual $250 allowance
* Tech discounts: corporate discounts on DELL computer products
How To Apply
Click APPLY or visit www.landers.com.au.
Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion.
We conduct background checks including criminal record checks on all successful candidates as a condition of employment.
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