Cullen Jewellery, an ethical fine jewellery brand, was founded by Jordan Cullen in 2018. We blend traditional craftsmanship with modern technology to create timeless pieces.
Our focus is on exceptional human experiences and sustainability. We use lab-grown diamonds that are 100% carbon neutral and invest in replanting landscapes and supporting communities globally.
About the Position:
The sales consultant role provides bespoke consultations to clients, helping them discover or design dream pieces, both in-person and online. This is a part-time, permanent position at our Adelaide showroom with set working hours.
* Tuesday: 9am-5pm (Monday shifts will commence shortly)
* Thursday: 9am-5pm
* Friday: 9am-5pm
* Saturday: 8am-4pm
If you have a passion for jewellery or enjoy working with people, we encourage you to apply.
Key Responsibilities:
* Assist clients in selecting jewellery through consultations, offering personalised advice and education, guiding customisation, and preparing independent quotes;
* Coordinate aftercare services, including resizing, repairs, and warranty claims, ensuring fast turnaround and high client satisfaction;
* Promote Cullen Jewellery's commitment to ethics and community initiatives;
* Participate in daily showroom setup and maintenance, ensuring cleanliness of consultation areas;
* Complete ad-hoc tasks as required, such as stock takes, product displays, and postage management.
Requirements:
* Proven experience in sales or customer service, preferably in premium jewellery or retail;
* High attention to detail and commitment to exceptional client experiences;
* Strong organisational skills and adaptability to changing priorities and processes;
* Ability to work effectively as part of a team;
* The right to work in Australia;
* Consistency in adhering to the provided roster.
What We Offer:
A competitive remuneration package, a beautiful office location, and various benefits, including:
* A supportive work environment;
* An Employee Assistance Program;
* Generous staff discounts;
* Team events and wellbeing initiatives;
* Paid volunteer leave and sponsorship of a child under your name;
* The opportunity to join a growing company with global presence.