**Job Description**
Our organization takes pride in its investment in staff, employing over 250 Western Australians and boasting exceptional retention of personnel at all levels. We foster a positive, proactive, safe, and secure working environment.
Dardanup is renowned for its proud history and exciting future prospects.
The role entails a hybrid IT support position that combines hands-on field work with helpdesk assistance in a dynamic industrial setting. You will work directly with our IT Manager to maintain and expand our technology infrastructure across a modern meat processing facility.
* Key Responsibilities:*
Provide first-line helpdesk support to staff across production and office environments
Install and configure networking equipment, PCs, printers, and industrial IT systems
Physical infrastructure work including cable running, equipment mounting, and installations in processing areas
Assist with SCADA system support and industrial network maintenance
Equipment labelling, documentation, and asset management
Troubleshoot hardware, software, and network issues
**What You'll Need**
To be successful in this role, you will require:
* Proven IT experience with strong networking and helpdesk fundamentals
* Comfortable working in an industrial environment – this includes climbing in roof spaces, working at heights, and exposure to processing conditions
* A hands-on problem solver who can work independently