Key Account Manager
Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state‑of‑the‑art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open‑minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.
Role
As we accelerate in our transformation, we are looking for passionate, resilient, entrepreneurial sales professionals and leaders from all over the world and from different backgrounds and with proven banking sales experience to join us on our journey. Our Key Account Managers work closely with our customers every day to help them transform and ensure that they can realize the value of our technology and service capabilities.
Responsibilities
* You will articulate and demonstrate Temenos digital‑first solutions through strategic value‑based selling, building strong business cases, developing a return on investment analysis, and using other references and industry data to build relationships at multiple levels and ultimately drive deals from inception to close.
* You will work with customer stakeholders to understand their bank's strategy, challenges, and opportunities and articulate how Temenos can help them achieve their digital transformation ambitions.
* You will create value by partnering with technical and non‑technical executives to support their transformation journey by showcasing the commercial and technology value of our digital offering.
* You will build and maintain a robust sales pipeline and accurately track quarterly forecasts/revenue.
* You will balance quarterly results while keeping a clear line of sight of strategic and long‑term revenue opportunities.
* You will create and execute account plans which address tactical and strategic opportunities.
* You will collaborate with various distributed internal and external teams to ensure the seamless execution of end‑to‑end sales cycles and ensure the highest level of customer advocacy.
* You will represent Temenos at internal and external events as an industry authority of digital banking technology.
Skills & Qualifications
* You should have an in‑depth knowledge of the financial services industry, including current trends, challenges, and innovations.
* You should have at least 10 years of experience selling complex, high‑value Digital, CRM, SaaS, or Enterprise sales in the banking and financial sectors. Exposure to and experience working within a global organization are important.
* You should have a consultative sales approach that focuses on actively listening to and understanding customer needs.
* You should have experience engaging with C‑suite management at Temenos and client organizations.
* You should have excellent communication and problem‑solving skills needed to translate business requirements into compelling value propositions for diverse audiences. Recognizing opportunities and diligently managing customer engagements from inception to close is crucial.
* You should have commercial awareness and strong financial acumen that supports success. Being data‑driven, with the ability to craft stories from data that engage clients, create value, and motivate action, is highly valued.
* You should have an entrepreneurial spirit, a positive attitude, and tenacity in deal‑making and closing.
* You should be able to navigate change and manage ambiguity with confidence. A global mindset, team spirit, and a desire to make a meaningful impact are important.
* You should have an appetite for learning and growth, along with resilience and resourcefulness, that contributes to success. A passion for technology and selling inspires ongoing enthusiasm.
* Willingness to travel extensively, at least 50% of the time, is expected.
Values
* Care about our customers to help them transform and realize the value of our technology and service capabilities.
* Commit to excellent customer service.
* Collaborate to maintain the highest standards of Temenos through self‑motivation, ambition and focus. Be a truly Temenosity ambassador
* Challenge yourself to keep Temenos at its highest level in the market.
Benefits
* Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month.
* Civil partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership.
* Family care: 4 weeks of paid family care leave.
* Recharge days: 4 days per year to use when you need to physically or mentally recharge.
* Study leave: 2 weeks of paid leave each year for study or personal development.
Employment Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Sales and Business Development
* Industry: Software Development
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