Job Role Summary
We are seeking a highly skilled and customer-focused Automotive Parts Interpreter to join our team.
* Provide expert technical support to trade and retail customers using your knowledge of automotive parts and mechanical systems.
Key Responsibilities:
* Assist customers with technical product inquiries and resolve issues in a timely manner.
* Build strong relationships with customers by providing exceptional customer service and support.
* Stay up-to-date with product information and knowledge to effectively communicate with customers.
* Work collaboratively with the team to achieve sales targets and provide a positive customer experience.
Requirements:
* Demonstrated prior experience in automotive parts or mechanical roles.
* Passionate customer service expertise with some sales experience.
* Ability to communicate complex technical information in a clear and concise manner.
* Natural problem-solving skills with sound computer skills.
* Proactive and driven individual who can work independently and as part of a team.
What We Offer:
* A safe and inclusive work environment.
* Attractive team member pricing across all businesses.
* Access to employee platform offering discounts and more.
* Industry award rates of pay and penalty rates.
* No late night trading.
* Exciting growing product ranges.
* Employee reward and recognition programs.
* Paid volunteer leave.
* Ongoing training and career development.