Premium Hospitality Group | 7 Venues (and Growing)
We are a premium hospitality group operating seven established venues, with additional openings planned. Our venues are people-driven, experience-led, and built on strong leadership and culture. As the group continues to grow, we are seeking an experienced Head of People & Culture to own and lead the people function across the business.
This is a standalone, senior generalist role with genuine autonomy, working closely with the executive team, venue leaders, and head office.
THE ROLE
The Head of People & Culture will be responsible for developing, leading, and executing all people‐related strategy and operations across the group, ensuring our teams are supported, compliant, engaged, and set up for long‐term success.
Key Responsibilities
* Act as a trusted advisor to senior leadership and venue managers on all people matters
* Develop and implement people and culture strategies aligned with business objectives
* Build leadership capability across venues through coaching, guidance, and practical frameworks
* Own the full employee lifecycle across all venues: workforce planning, recruitment, onboarding, performance management, development, engagement, and offboarding
* Oversee recruitment strategies for both local and sponsored talent
* Maintain clear performance, feedback, and progression frameworks
* Manage all immigration and visa sponsorship processes, including compliance, renewals, monitoring, and liaison with migration agents and legal advisors
* Ensure ongoing compliance with Fair Work legislation, Modern Awards, WHS obligations, and employment standards
* Maintain and update employment contracts, policies, and procedures
* Lead employee relations matters including investigations, performance management, disciplinary processes, and conflict resolution
* Provide pragmatic, legally sound advice in complex or sensitive situations
* Identify and mitigate people‐related risks across the group
* Drive culture, engagement, and retention initiatives in a fast‐paced hospitality environment
* Support new venue openings with workforce planning, onboarding, and leadership support
* Build scalable systems and processes to support continued growth
ABOUT YOU
You are a confident, capable People & Culture professional who enjoys ownership, complexity, and working close to the business.
Qualifications & Experience
* A minimum of 3 years' experience in a senior generalist HR or People & Culture role
* Relevant HR qualifications (e.g., HR, Business, Industrial Relations or similar)
* Proven experience working in hospitality or a comparable operational industry
* Strong, hands‐on experience managing immigration and visa sponsorship processes
* Comprehensive knowledge of Australian employment law and awards
* The ability to operate independently while influencing at a senior level
* Strong judgement, discretion, and communication skills
* Experience within a multi‐venue or premium hospitality group is highly regarded
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