Job Title
A dynamic and enthusiastic healthcare professional is required to join our team as a front desk representative.
* This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service to patients and visitors.
The purpose of the role is to provide administrative support to the practice team, ensuring a smooth and efficient experience for all.
Main Duties
Key Responsibilities:
* Receive, direct and assist patients in accessing appointments, services or healthcare professionals in a courteous and efficient manner.
* Offer general assistance to the Practice team and project a positive image to patients and other visitors, either in person or via telephone.
* Undertake various administrative duties to assist in the smooth running of the Practice, including provision of clerical support to clinical staff and other members of the Practice team.
* Facilitate effective communication between patients, primary health care team, secondary care and other associated healthcare agencies.
About Us
We are a collaborative and supportive team of 9 receptionists plus additional bank staff supporting a team of 5 doctors and 4 nurses/assistants.
Requirements
To be successful in this role you will have:
* Demonstrated ability to work effectively in a team environment.
* Excellent communication and interpersonal skills.
* Ability to maintain confidentiality and handle sensitive information.
* Familiarity with administrative software and systems.
* High school diploma or equivalent required, post-secondary education in healthcare or related field an asset.
Benefits
Our organization offers a comprehensive compensation package, including competitive salary, excellent benefits and opportunities for career growth and development.
How to Apply
If you are a motivated and organized individual looking for a challenging and rewarding opportunity, please submit your application.