About us
UPA Aged Care Solutions is a not-for-profit, values-based organisation committed to providing high-quality Residential Aged Care, Home Care, and Retirement Services. We believe every individual has the right to live with dignity, respect, and security, and we strive to attract and retain top talent who share our philosophy of care.
The Opportunity
The Care Partner collaborates closely with clients and the broader care team to co‑design personalised care plans that reflect each client’s goals, preferences, and assessed needs. This role emphasises promoting functional independence, wellness, and lifestyle choices tailored to individual circumstances. The Care Partner also coordinates with internal and external stakeholders to ensure optimal client outcomes, while working within available resources and budget allocations.
What you will need
* Certificate IV in Aged Care or Diploma or Degree in Community Services
* Demonstrated experience in home care packaging, case management, assessment, care planning and service coordination
* Understanding of consumer directed, community‑based care service delivery
* Understanding of current Aged Care Legislation, Aged Care Principles and Aged Care Standards
* First Aid and CPR Certificate (desirable)
* Experience working with and adhering to budgets
* Ability to liaise with and promote our services to external providers in a proactive and positive manner
* Computer literate (Word, Excel, email, internet)
* Current Driving License
* Demonstrated strong interpersonal skills
* Exceptional customer service skills, with both internal and external customers
* Applicants must have permanent residency or be an Australian Citizen
* Applicants must be willing to undertake a Police Check prior to commencement
Why work for us
* Competitive pay with salary packaging options (up to $15,900 living expenses and $2,650 entertainment benefits, tax‑free)
* Access to a Wellness Program and Employee Assistance Program
* Retention bonus for permanent appointments
* Supportive and friendly work environment
* Flexible working arrangements for a great work/life balance
* Ongoing workplace education and support
* Make a real difference to your community and residents' lives!
Pre‑employment screening
The successful applicant must have the right to work in Australia and be willing to complete the following:
* National Criminal History Check
* Pre‑Employment Checks
* Vaccination in accordance with UPA’s Immunisation and Vaccination Policy
Appointment is subject to satisfactory pre‑employment screening and confirmation of the applicant’s right to work in Australia.
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact recruitment@upa.org.au.
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