24
Nov
Community Fundraising Coordinator
Brisbane, Sydney, Melbourne, Australian Capital Territory
- Keep your holiday plans! Role starting in January
- Flexible hybrid working arrangements from any of our East Coast offices.
- Perm full time | $76k + super + salary packaging
About Us – Have a Heart for Change!
At the Heart Foundation, we believe everyone deserves a healthy heart. Heart disease is still the nation’s number one cause of death, and since 1959 we’ve led the fight through research, support, and prevention. Be part of our mission to make heart health achievable by everyone in Australia by 2050.
How You Can Make a Difference
In this vital role, you'll be the driving force behind our community fundraising efforts. You'll work closely with individuals, community groups, and workplaces; helping them meet and exceed their fundraising goals. Your focus will be on growing and nurturing supporter relationships, identifying new opportunities, and delivering exceptional donor experiences.
You will have the opportunity to work flexibly, blending your time between home and one of our East Coast offices (Melbourne, Sydney, Brisbane, Canberra).
Your Key Responsibilities
- Cultivate relationships with new and existing community fundraisers across Australia.
- Drive income generation through the acquisition, retention, and growth of our supporter base.
- Deliver multi-channel communications including phone, email, SMS, video, and face-to-face.
- Manage accurate records and ensure compliance with all fundraising regulations.
- Contribute to fundraising campaign planning and execution.
What You'll Bring
- Proven experience in a similar role e.g. relationship/account management and/or income generation.
- Previous experience in community or corporate fundraising will be highly regarded.
- Confident and friendly phone mannerisms, comfortable with initiating and receiving phone calls.
- Excellent verbal and written communication skills
- Highly organised, self-motivated, and able to juggle multiple priorities.
- Comfortable using CRM systems (Raiser's Edge/NXT and Funraisin preferred) and Microsoft Office Suite.
- A genuine passion for helping supporters (donors and their communities) succeed.
Why Join Us?
At our heart, we are driven by purpose. Every day, we make a meaningful impact through our work, and we are committed to supporting our employees in achieving a healthy work-life balance.
We are dedicated to fostering a diverse, safe, and inclusive workplace. We actively seek to represent the communities we serve and recognise the invaluable skills, knowledge, and perspectives a diverse team brings. We strongly encourage applications from Aboriginal and Torres Strait Islander people and individuals from all backgrounds.
What We Offer:
- Salary packaging to help you make the most of your earnings.
- Flexible work-from-home options – up to 50% of your week.
- A supportive and inclusive workplace culture where your contributions are valued.
- Additional gifted leave during the Christmas shutdown period.
- Wellbeing programs and initiatives to support your personal and skilled growth.
Ready to Apply?
Hi, I’m Steph from the Heart Foundation I know job applications can be stressful, so let’s keep it simple. You don’t need to answer selection criteria, and cover letters are totally optional (just keep it to one page if you include one). Every application is read by a real person, not AI.
There’s no strict closing date. We’ll start reviewing applications as they come in and close once we’ve found the right person, so don’t wait too long. If you need any adjustments during the process, just email me at careers@heartfoundation.org.au and I’ll make sure you’re supported.
All offers are subject to standard pre-employment checks (like a National Criminal History Check and Working with Children Check where required).
Apply