Job Overview
* We are seeking a dedicated and skilled Front Office Attendant to join our team.
About the Role
This role involves handling inquiries from travel agencies and guests, communicating with them regarding their stay, and performing data entry tasks. The ideal candidate will have excellent interpersonal skills and phone mannerisms.
Key Responsibilities
* Respond to calls and messages from guests and travel agencies in a timely and professional manner.
* Communicate effectively with guests regarding their stay, including check-in and check-out procedures.
* Work collaboratively as part of a team to achieve shared goals.
* Manage guest information using computer systems and perform data entry tasks.
Requirements
* Previous experience in a similar reception role is highly desirable.
* Excellent communication and interpersonal skills are essential for this position.
* A RSA certificate is required for working in a licensed venue.
Roster Information
* The roster will accommodate your availability and include two consecutive days off per week.
* The roster is provided one to two weeks in advance.