Benefits and Support
* Generous discounts for you and your family across all of our Brands!
* Support & training from a dedicated retail team
* Exciting incentive schemes!
About Shoes & Sox
Shoes & Sox is a leading children’s footwear retailer. It’s what we do together that makes us special. We are a family supporting you through every step of life’s journey.
A career with Shoes & Sox empowers you to bring your best self to work each day. As part of the Brand Collective network, we create experiences that enrich the lives of children across 80+ stores in Australia and beyond.
We seek passionate and energetic brand ambassadors to join us as we grow this iconic Australian brand!
Position: Casual Retail Assistant
Location: Shoes and Sox store in Carindale Myer
Key Duties and Responsibilities
* Work as part of a team to create a genuine shopping experience for every customer
* Deliver exceptional customer service, including personalized shoe fittings
* Maintain store presentation according to visual merchandising standards
* Work collaboratively to achieve sales and KPI targets
* Maintain product knowledge of footwear and accessories
* Assist with administrative and store maintenance duties, including cleaning
* Organize stock room and use ladders to retrieve stock safely
* Embrace the Shoes & Sox culture with a positive attitude
Skills and Experience
* Previous customer service experience
* Warm, welcoming demeanor, especially with children
* Ability to work well in fast-paced team environments
* Upbeat, energetic, motivating attitude
* Strong communication and organizational skills
* Great listening skills and receptiveness to feedback
Perks and Benefits
* 50% discounts across Brand Collective's brands like Superdry, Hush Puppies, Clarks, and Elka Collective
* Training and development opportunities
* Monthly bonus scheme based on KPI achievement and competitions
* Access to exclusive savings from retailers like Woolworths, Amazon, and Myer
Additional support includes an Employee Assistance Program with free mental health access.
We value diversity and inclusion, hiring based on capability and performance. If your skills align, apply with your CV and Cover Letter. Bonus points for an optional video cover letter explaining why you're excited about this role.
About Brand Collective
Brand Collective is a leading Australian apparel, footwear, and sport group with over 300 stores, 3,000+ team members, and extensive online and wholesale channels. Our brands range from heritage to contemporary, street to luxury—bringing brands to life!
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