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Cluster manager

Sydney
Witchery
Posted: 27 November
Offer description

The Role

Reporting to the Regional Manager, this position is responsible for delivering the stores financial targets and key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the retail store and overseeing the David Jones and Myer Concession sites.


Key Responsibilities

* To drive sales, profit and ensure the achievement of all KPI's as set by the company
* Provide inspirational leadership, training and developing team capability
* Lead with a focus on strong people management
* Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store
* Manage effective control of costs
* Drive a customer centric culture creating a warm and genuine customer service experience
* Adhere to all company behaviours, policies and procedures


The Ideal Candidate will have

* Proven experience in managing high sales turnover, multi-site retail fashion stores
* A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
* Ability to manage budgets, interpreting financial reports and generating efficient rosters
* Demonstrated experience in managing for profit, with a commercial approach
* Experience managing the performance, training and development of a large team
* Skills associated with driving productivity with team members
* Demonstrated experience in managing for profit, with a commercial approach
* Ability to build strong relationships with relevant stakeholders, including senior leadership


Why work for us?

* A competitive remuneration package, including incentives
* Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Politix, Trenery, Witchery and Mimco products. Further offers and discounts available at David Jones.
* Excellent career progression involving regular training and on the job development
* A genuine, open and high performing culture
* Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships


About Us

Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion's latest mood.

We're a daily source of inspiration, as we empower today's women to express themselves through our collections wherever their life or ambition may take them.

With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories.

We are the Style Authority. We are Witchery.

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