Operations Excellence Director Role
The Operations Excellence Director leads a team to achieve operational efficiency and customer satisfaction in the region, with options for being based in various locations.
Key Responsibilities:
* Drive operational excellence through strategic leadership
* Manage customer accounts and business growth initiatives
* Support the Service Team Manager with asset optimization
* Collaborate with the Account Manager for monthly reporting and forecasting
* Approve time sheets, purchase orders, and change orders
* Review work programs for accuracy and feasibility
* Effectively manage sub-contractors
* Develop quotes and review technician quotes
* Provide training and development opportunities for technicians
Requirements:
* Relevant industry experience and fire trade license
* Proven people management skills and technical expertise
* Results-driven approach with strong goal setting and planning skills
* Excellent communication and interpersonal skills
Culture:
Employees enjoy working in a diverse culture that offers opportunities for growth and progression.