Experienced Export/Import Relocation Coordinator – Port Of Brisbane
Join to apply for the Experienced Export/Import Relocation Coordinator – Port Of Brisbane role at OSS World Wide Movers Pty Ltd.
About the opportunity
As a vital member of the Move Management team, you will report to the National Relocation Services Manager. Attention to detail is required in your day-to-day role which is why your application must include your morning beverage of choice, so we know you have read this advert thoroughly. In this role, you will be responsible for regularly liaising with clients and truly supporting them through their international relocation to facilitate a positive and seamless experience.
Key Responsibilities
Managing clients' international moves from end to end, addressing all queries and concerns
Providing clear and timely communication to clients throughout the relocation lifespan
Collaborating with internal and external stakeholders including shipping lines and freight forwarders, to get the best outcome for our clients
Working alongside our Freight Team to obtain freight bookings and appropriate documentation for export
Managing import shipments including customs and biosecurity clearances
Preparing key documentation for our Operations team
Preparing documentation for our overseas partners
Ad hoc administrative functions as needed to support the team's success
About You
Previous experience in a role that is driven by adherence to SLA's, KPI's and/or other compliance measures
Superior customer service skills and experience
First class written and verbal communication skills
Strong time-management and multi-tasking skills
A solutions-focused attitude
Successful track record within a deadline driven environment
A can-do attitude and integrity are also a must for this role
Note
Whilst this role is offered for flexible hybrid working arrangements, you will be required to be located in the office full-time during your first six months for training and onboarding.
Apply Now
This role is more than a job; it's a stepping stone to a fulfilling career in international removals. Elevate your career with OSS – where your potential is our priority If you are looking for that next role where you are treated like a part of the family rather than just a number, please apply now by calling our HR department or completing the form on this page.
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