At the forefront of exceptional customer service and administration, this pivotal role offers an opportunity to make a lasting impact.
Job Description
We are seeking a highly skilled APS3 Service Support Officer to join our esteemed organization. As part of our dedicated team, you will provide top-tier support to clients, ensuring seamless interactions and successful outcomes.
* Respond promptly and effectively to client inquiries via phone, email, or SMS.
* Deliver expert resolutions to complex client concerns while referring to relevant teams as necessary.
* Provide comprehensive administrative support for in-centre appointments, data entry tasks, and other key responsibilities.
You will also be responsible for coordinating regional events and meetings, fostering collaboration and driving business growth.
Required Skills and Qualifications
To excel in this position, you must possess:
* A proven track record of providing exceptional customer service within a federal government environment.
* Proficiency in business operations and supporting service delivery within a health service or government setting.
* Mandatory registrations including Working with Vulnerable People and Working with Children Checks.
Benefits
This casual role offers a 25% loading, providing a competitive remuneration package. If you're passionate about delivering outstanding results and making a difference, we encourage you to apply.