BTL Medical Technologies Pty Ltd
BTL Australia is based on the Central Coast and is a wholly owned branch of the European producer of medical and aesthetic devices BTL Industries Ltd. BTL develops and produces worldwide award-winning aesthetic equipment for body contouring, skin tightening and face lifting. BTL also produces medical devices that are amongst the best in rehabilitation, orthopaedics and cardiology.
/
We are currently looking for a dynamic colleague to fill the position of
SERVICE ENGINEER & LOGISTIC ASSISTANT
KEY RESPONSIBILITIES
* Repair & troubleshooting; Diagnose and resolve technical issues, identify faults, and repair or replace components to minimize downtime for customers
* Provide on-site or remote technical assistance and training to customers on equipment operation and maintenance.
* Maintain accurate records of service visits, repairs, maintenance activities, and customer interactions.
* Install, configure, and integrate equipment at customer locations and sales events.
* Build strong relationships with customers, act as a focal point for technical issues, and follow up to ensure solutions are successful.
* Conduct safety checks on equipment and ensure operations comply with safety and operational standards.
* Complying with safety regulations to ensure a safe work environment
* Maintaining a clean and tidy work area
* Out of box functional testing of medical devices
* Providing support to sales staff setting up conferences and sales functions
Logistic assistant duties and responsibilities typical duties include:
* Picking and packing orders, which involves collecting products and getting them ready for dispatch
* checking incoming goods against invoices and inspecting them to ensure they are free of damage
* Unloading delivery trucks and unpacking the contents of packages
JOB REQUIREMENTS
* Tertiary, technical or trade qualification in an Electronics and or Electrical discipline
* Prior experience in service and maintaining of medical equipment is a advantage;
* Persuasion and problem-solving;
* Highly organized individual;
* Logical thinking;
* Ability to work under pressure;
* Ability to work independently;
* Excellent communication and interpersonal skills;
* Customer focused;
* Proficient use of office computer software;