Field Service Technician Role
Your primary responsibility as a Field Service Technician will be to provide exceptional technical support and repair services for various equipment, ensuring the highest standards of safety and customer satisfaction.
You will work closely with our dynamic field service team, operating in remote settings and frequently traveling to visit customers within your designated area in Australia. Your contributions are vital to supporting the operational success and technological advancements of industries that rely on these technologies.
The key responsibilities of this role include:
* Conducting scheduled and ad hoc visits to inspect, service, troubleshoot, and repair complex technical systems.
* Diagnosing potential issues to prevent equipment downtime.
* Performing installations while adhering to strict safety protocols and documenting activities accurately.
* Serving as the primary point of contact for customers, offering service recommendations and addressing their needs promptly.
To excel in this position, you must possess a unique blend of technical skills and soft abilities.
We encourage applicants from diverse backgrounds to apply, even if they don't meet every requirement. We value individual experiences and perspectives, and we're excited to see what each candidate brings to the table.
In return, we offer a culture built on trust and accountability, ongoing learning opportunities, career growth, innovation powered by our team members, comprehensive compensation and benefits packages, and health and wellness initiatives.