AI Job Summary
* 1–3 years’ rostering/scheduling experience, preferably disability, aged care, or community services.
* Redesign, document, and implement rostering practices for ~200 employees to ensure shift coverage.
* Practical knowledge of SCHADS Award (overtime, broken shifts, rest breaks) and NES obligations; align rosters to funding
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Role Type Contract • Part-time • Qualified Pay Rate 38.5 AUD – 44 AUD (Hour) Description
Rostering Administrator
This fixed term contract position has been developed to provide a single point of focus on identifying and resolving bottlenecks in the organisation’s workforce scheduling processes. Working with front line managers to improve and embed efficient rostering practices, the Rostering Administrator will play a critical role in supporting continuity of care for the clients we serve.
You will be responsible for the redesign, documentation and implementation of rostering practices for approximately 200 employees, ensuring ongoing coverage across all shifts while meeting operational, compliance, and service delivery requirements.
Specific Tasks
Build and maintain client‑specific support rosters including backfill processes.
Develop systematic allocation of workers based on:
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o Skills, training, compatibility
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o Award compliance (hours, breaks, penalties)
Ensure rosters align to service agreements and funding and apply SCHADS Award rules correctly (overtime, broken shifts, rest breaks)
Communicate roster changes succinctly and professionally within required time frame. Liaise regularly with:
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o Team leaders and service managers
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o Support workers
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o Participants / nominees
* Timely Response to Shift Gaps and other identified issues.
Key Attributes & Skills
Essential Personal Attributes
* Exceptional problem‑solving
* Calm under pressure in service‑critical environments
Technical & Professional Skills & Experience
1–3 years rostering or scheduling experience (disability, aged care, or community services preferred)
Strong understanding of NDIS service delivery
Practical knowledge of:
SCHADS Award
NES obligations
Fatigue and safe rostering
Typical Experience & Background
Previous exposure to:
NDIS or human services
Award‑based workforces
Payroll, or workforce coordination experience preferred
Company Overview Well Life Services focus is to assist our clients in the pursuit of their life choices, either in their own home or the community to enable improved quality of life experiences. We provide support services including in home assistance, accommodation support and everyday life skill development both on a one-to-one basis and through group support options. We aim to encourage community inclusion, respect and valuing of people with a disability, providing positive, and rewarding experiences through development of an individual lifestyle plan with each participant.