IGT is the world leader in the design, development and manufacture of gaming and lottery products and systems.
IGT Australia is a dominant force in Australia and New Zealand, providing a leading range of gaming and lottery products, systems, and services.We are seeking a Service Technician to join our Service team in the Canberra area, to provide service and technical support to clients in and around the region.
We are open to all levels of experience and ideally the candidate will have the ability to travel distances as required to service customers throughout the region.ResponsibilitiesService and maintenance of all gaming equipment located within clubs and pubsPreventative maintenance and installation of gaming machines and other related equipmentAssisting sales force in product promotion and performanceAttendant training and customer liaisonRequirementsA gaming technician's license for all jurisdictions covered in service regionField, electrical or electronics service or maintenance experienceCurrent Drivers LicenseGaming industry experienceStrong communication skillsSelf-motivated with ability to work unsupervisedAbility to undertake physical demands required of the rolePossess excellent customer service and relationship building skillsAvailable to work on call and weekendsComfortable working in a club environmentAssist with Product Submittal Support, certifications, transfer requests, and monitor recent product developmentsResolve parts allocation, production order and configuration issues, and address customer concernsThe successful candidate will possess the following skills and attributes :Positive interpersonal and communications kills; collaborative team playerGood organisation, analytical and problem-solving skillsGood self-management and ability to prioritise tasks to meet deadlinesTake initiative and have a positive can-do attitudeIf you feel you possess the necessary attributes for this permanent full-time prospect please send cover letter and resume to Close: 15th July
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