About Us At Optical Solutions Australia (OSA), we specialise in data, fibre, wireless, and security solutions. We’re a fast-paced, growing business with a strong team culture and we’re looking for someone who brings the right attitude and wants to build a career, not just do a job. The Role This is a full-time Internal Sales role where you’ll be the first point of contact for customers, supporting quotes, orders, and day-to-day enquiries. You’ll work closely with our sales and operations team to keep things moving and deliver a high level of service. Key Responsibilities: Handle inbound calls and customer enquiries Prepare quotes and process sales orders Support external sales with lead allocation and follow-ups Assist walk-in customers and maintain a professional front counter General sales and office support as required What We’re Looking For: We’re open to first hires with the right attitude, but you’ll stand out if you have: Experience in internal sales, trade counter, or customer service Exposure to electrical, data & communications, cabling, or similar industries Experience in a wholesale, supplier, or contractor environment Confidence with quoting, pricing, and order processing Strong attention to detail and ability to stay organised under pressure Good communication skills & comfortable dealing with contractors and customers A pro-active mindset, you follow things up and don’t let work sit Basic computer skills (CRM systems, Excel, email) Why Join OSA Full training provided, we’ll get you up to speed Supportive, no-ego team environment Opportunity to grow into technical, external sales, or specialist roles Stable, long-term role in a growing industry Australian residents or permanent visa holders ONLY please.