We are seeking a highly skilled and experienced Disability Portfolio Manager to lead our Home Division services in the Toowoomba region. This key role involves overseeing operations and team leadership and management to motivate and navigate your dedicated teams.
About the Role
This is an exciting opportunity for someone who has a background experience within a similar industry with disability support services and have understanding of large team management. You will be required to travel and work from the various residential homes located across Toowoomba.
Key Responsibilities
* Maintaining knowledge of our full suite of service offerings and implement strategies to identify and maximise opportunities to increase revenue and profitability.
* Leading, guiding and supporting direct reports in the resolution of escalations and concerns from families/carers/advocates.
* Developing and retaining a qualified workforce within the Portfolio to ensure teams are committed to person-centric supports, social inclusion, and establishing a professional relationship with individuals.
* Building the portfolio as a centre of excellence in the provision of disability accommodation services.
* Encouraging innovative and integrated approaches to improving the quality of service and streamlining work processes.
Requirements
* Required Qualification of a Bachelor's degree in Human Services or related field.
* Demonstrated knowledge and understanding of the National Standards Disability Services and Quality & Safeguarding Framework, funding and organisational structure.
* Minimum 2 years proven experience successfully managing a diverse team.
* Experience with successfully managing site-based services within a related industry, such as the Disability Sector.
* Outstanding phone manner and ability to be contactable in emergency/crisis situations.
What We Offer
* Salary Packaging Benefits Package up to $15,900 of your annual salary tax free.
* In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
* Encouraged and supported ongoing professional development and diverse career opportunities.
* An Employee Assistance Program - a free and confidential counselling service available to all staff and immediate family members.
* Corporate Health Insurance plans and discounts with our corporate partners.
* Paid parental leave.