This role presents a unique opportunity to excel in a fast-paced environment as a Relief Medical Receptionist. Your key responsibilities will include managing complex patient bookings, delivering top-tier patient care, and handling inquiries from key stakeholders.
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About the Position:
* This full-time position offers a Monday to Friday schedule with shifts between 7 AM and 7 PM.
* You will attend a comprehensive training program at our centre for the first five weeks, gaining all the skills and knowledge needed to succeed.
* As a reliever, you will travel to different clinics within your region.
Key Responsibilities:
* Manage complex patient bookings via inbound and outbound calls.
* Deliver top-tier patient care, including registration, scheduling, and addressing queries.
* Handle inquiries from key stakeholders, including referrers.
* Communicate with medical professionals and assist with results and admin duties.
* Finalise billing and other essential support tasks.
About You:
* You are eager to learn, adapt, and grow in a dynamic environment.
* You have exceptional customer service skills and a patient-first attitude.
* Strong communication, attention to detail, and multitasking are second nature to you.
* A positive attitude and team spirit are essential in our collaborative environment.
* Experience as a medical receptionist or familiarity with medical terminology is a plus.
Training Requirement:
You must be available to attend training at our centre for the first five weeks of your role.
Benefits:
* Reliever allowance on top of your pay.
* Corporate discounts from over 100 retailers.
* Health insurance discounts for you and your family.
* Free medical imaging for family members.
* Access to well-being programs and expert counselling support for you and your family.
* Recognition program to celebrate your service and commitment.