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Hotel customer service representative

Newcastle
beBeeCustomer
Customer Services agent
Posted: 11 July
Offer description

Concierge Role We are seeking a skilled and professional Concierge to join our team. As a Concierge, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests. The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a positive attitude. You will be required to welcome guests, valet park vehicles, assist with luggage, and deliver guest amenities in a timely manner. You will also be responsible for assisting guests with bookings, providing information about local attractions, and ensuring the lobby and public areas remain clean and presentable at all times. Key Responsibilities:

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