Client service officer, queensland health (rockhampton)

Responsibilities

• Accurately perform payroll functions, including rostering and HR master data maintenance, in a timely manner and liaise with line managers to ensure accurate data and reporting for efficient workforce management.
• Develop and maintain effective working relationships with colleagues, providing direction and contributing to processing efficiencies and business improvement to optimise customer service and service delivery.
• Maintain a comprehensive working knowledge of human resource system applications, industrial awards, agreements, and policies associated with Payroll Services, and manage system enhancements related to functionality.

Qualifications

• Experience in or the ability to rapidly acquire skills and knowledge to utilise payroll and rostering solutions and maintain rostering and HR master data accurately and efficiently.
• Demonstrated word processing and data entry skills with a high level of accuracy, as well as a working knowledge of payroll and rostering solutions.
• Well‐developed communication skills with the ability to provide quality customer service to various stakeholders in a large and complex organisation.

Benefits

• Competitive salaries
• *****% superannuation
• 17.5% leave loading
• Employee wellbeing support
• 38‐hour full‐time work week
• Access to 24/7 confidential employee support providers and counsellors, including for immediate family members
• Additional flexibility to support work‐life balance, including generous leave entitlements such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Career Development

• Career progression with more than 300 diverse pathways and career support to advance your career.
• Access to a variety of training programs and initiatives to support career growth.
• Hands‐on experience and internal training opportunities, with additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion. At Queensland Health, our work environment is inclusive and supportive, and we value our employees.

We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process.

If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager.

We value diverse candidates and your need for adjustments will not affect our hiring decisions.