Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Selby JenningsCompany Overview:Our client is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. They are a technology and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped their collaborative mindset, which enables them to solve the most complex challenges. Their culture of innovation continuously drives their ambition to deliver high-quality returns for investors.The Role:Joining the Production Management team based in Sydney, providing high-touch user support to the team which trades across all the major markets. This role will be expected to provide prompt user support for investigation & resolution of any system issues impacting front office trading flows, liaising with internal and external teams for effective management of the trading infrastructure on a day-to-day basis, as well as basic office infrastructure issues.Responsibilities:Support of trading infrastructure (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems)Support trading platforms on different OS environments - Windows & LinuxEnsuring all trading components are up and running before the start of each trading dayCoordinate with various front-to-back teams for issue resolutionSupport the release management process ensuring stability of the production environmentMaintenance and support of static databases and supporting processesDevelop tools to continuously improve the ability to monitor the trading environmentEvening/weekend support requirements (normally, through remote access)Requirements:2 years of Bash, Command Dos, PowerShell, or Python scripting experience is essentialMinimum 3 years in a support roleExcellent problem-solving and highly effective business analytics capabilities requiredMust have a keen focus on ownership of issues and commitment to resolving themExcellent written and oral communication skills are essentialExpert Windows desktop and server administration experience is essentialHigh level of Linux OS experience is essentialExpert relational database skills (in order of preference: SQL Server, Postgres) are essentialGood-to-Have:Experience managing expectations of Front Office traders and senior managementKnowledge of Equities, Futures, Commodities, and FX asset classesKnowledge of market data feed handlers and execution feedsKnowledge of market-making/liquidity provision and algorithmic tradingCompany Overview:Our client is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. They are a technology and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped their collaborative mindset, which enables them to solve the most complex challenges. Their culture of innovation continuously drives their ambition to deliver high-quality returns for investors.The Role:Joining the Production Management team based in Sydney, providing high-touch user support to the team which trades across all the major markets. This role will be expected to provide prompt user support for investigation & resolution of any system issues impacting front office trading flows, liaising with internal and external teams for effective management of the trading infrastructure on a day-to-day basis, as well as basic office infrastructure issues.Responsibilities:Support of trading infrastructure (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems)Support trading platforms on different OS environments - Windows & LinuxEnsuring all trading components are up and running before the start of each trading dayCoordinate with various front-to-back teams for issue resolutionSupport the release management process ensuring stability of the production environmentMaintenance and support of static databases and supporting processesDevelop tools to continuously improve the ability to monitor the trading environmentEvening/weekend support requirements (normally, through remote access)Requirements:2 years of Bash, Command Dos, PowerShell, or Python scripting experience is essentialMinimum 3 years in a support roleExcellent problem-solving and highly effective business analytics capabilities requiredMust have a keen focus on ownership of issues and commitment to resolving themExcellent written and oral communication skills are essentialExpert Windows desktop and server administration experience is essentialHigh level of Linux OS experience is essentialExpert relational database skills (in order of preference: SQL Server, Postgres) are essentialGood-to-Have:Experience managing expectations of Front Office traders and senior managementKnowledge of Equities, Futures, Commodities, and FX asset classesKnowledge of market data feed handlers and execution feedsKnowledge of market-making/liquidity provision and algorithmic tradingDesired Skills and ExperienceLinux, Windows, SQL Server, Postgres, Bash, PowerShell, Python, FIX, Algo Trading, Risk Systems, Scripting, Monitoring, Troubleshooting, Release Mgmt, Office Infra, Market Data, Equities, FX, Futures, Commodities, CommunicationSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation Technology and ProductionIndustriesSecurities and Commodity ExchangesReferrals increase your chances of interviewing at Selby Jennings by 2xGet notified about new Production Support Engineer jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia A$90,000.00-A$100,000.00 15 hours agoSydney, New South Wales, Australia 12 hours agoPyrmont, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia A$95.00-A$100.00 3 weeks agoSydney, New South Wales, Australia 2 weeks agoCastle Hill, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 2 weeks agoKensington, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoCustomer Success Engineer, Data Center LearningGreater Sydney Area A$155.00-A$160.00 4 weeks agoSydney, New South Wales, Australia 1 month agoSurry Hills, New South Wales, Australia 18 hours agoSydney, New South Wales, Australia 22 hours agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoCustomer Engineer, Platform, Public Sector, Google CloudSydney, New South Wales, Australia 2 weeks agoApplication Manager - Metering and BillingSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 17 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$180,000.00-A$200,000.00 2 weeks agoWe’re unlocking community knowledge in a new way. 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