Infrastructure (Wintel) Engineer
$105,749 - $122,593 + 15.4% super
Canberra, Brisbane, Coffs Harbour or Melbourne
Ongoing | Full-time
o Support Microsoft infrastructure underpinning national operations, including mission-critical Search and Rescue capability
o Work across Windows Server, virtualisation, identity and cloud services in a collaborative ICT environment
o Flexible work options and generous leave, including Christmas shutdown
About AMSA - Work with Purpose
Safe Seas. Clean Seas. Saving Lives.
At Australian Maritime Safety Authority (AMSA), every role contributes to our mission to protect lives, support safe maritime operations, and safeguard Australia's marine environment.
We are Australia's national agency responsible for maritime safety, marine environmental protection, and search and rescue coordination. Our work is enabled by strong digital, corporate and specialist capabilities that support operations nationwide.
With around 500 employees across Australia, AMSA offers meaningful careers in a complex, highly regulated environment with national impact. Learn more at amsa.gov.au.
About the Role
This role delivers hands-on infrastructure support across AMSA's Microsoft environment, helping ensure the reliability, security and performance of systems that underpin national operations, including Search and Rescue.
Working within defined operational frameworks, you will support core infrastructure services across on-premises and cloud environments, contributing to service stability, security and ongoing improvement. You will work closely with architecture, cyber security and platform teams, escalating complex or high-risk issues where required.
In this role you will:
* Operate and maintain Windows Server and virtualisation platforms across on-premises and cloud environments
* Administer identity and messaging services, including Active Directory, Entra ID and Exchange Online
* Ensure availability, performance and resilience of infrastructure through monitoring, backup and recovery practices
* Perform patching, vulnerability remediation and security hardening in line with standards and procedures
* Contribute to incident, problem and change management activities, providing technical input and implementation support
* Maintain accurate documentation and configuration records, supporting consistency and continuous improvement
What We're Looking For
You will bring:
* Experience supporting Windows-based server environments in an enterprise setting Practical experience with virtualised infrastructure platforms and associated tooling
* Working knowledge of identity and access services (Active Directory, Group Policy, Entra ID)
* Experience supporting Microsoft 365 messaging services, including Exchange Online
* Strong understanding of patching, vulnerability remediation and secure configuration practices
* Familiarity with IT Service Management processes (incident, problem, change, configuration)
* Ability to work independently within defined frameworks and escalate appropriately
* Experience in government, regulated or business-critical environments (desirable)
* Relevant Microsoft or infrastructure certifications (desirable)
* Behaviours aligned with One AMSA values and ways of working
For further details, please refer to the position description.
Information about our terms and conditions of employment are contained in the AMSA Enterprise Agreement 2024 - 2027
What We Offer at AMSA
At AMSA, we support our people to do their best work through:
* Competitive remuneration and salary packaging options
* 15.4% employer superannuation contribution
* Generous leave entitlements with 20 days annual leave plus paid Christmas shutdown
* Paid parental leave with 18 weeks for primary and 14 weeks for secondary carer
* Wellbeing support with health reimbursements, flu vaccinations and an Employee Assistance Program for you and your family
* Flexible work including work from home arrangements
* Career development including training, study assistance, paid professional memberships.
* Opportunity to connect, collaborate, and make a difference through AMSA's staff-led networks
One AMSA: Shaping Our Future Together
One AMSA is our commitment to creating a workplace that is safe, respectful and inclusive – where every employee feels valued, supported and empowered to contribute. It shapes how we work together and ensures collaboration, trust, and shared purpose across AMSA.
How to Apply
To apply, visit the Careers at AMSA portal and click 'Apply' on the job listing before 11:55pm AEST on Wednesday 13 May 2026.
You will need to provide:
* A resume (maximum 3 pages)
* A cover letter (up to 300 words) outlining your suitability based on the key responsibilities and capabilities required for the role.
NOTE: Interviews will be held the week commencing 20 May 2026 with a start date of 1 July 2026.
For further information about the role, contact Gavin Thomson, Technical Delivery Lead, on *************@amsa.gov.au or 0422 136 ***.
For questions about the recruitment process, please contact ***********@amsa.gov.au.
Applications from recruitment agencies will not be accepted, as AMSA recruitment is managed internally.
AMSA does not engage staff under the Public Service Act 1999. AMSA engages employees under the Australian Maritime Safety Authority Act 1990 and our remuneration arrangements are specific to AMSA.