Job Title
We are seeking a skilled professional to manage sales activities in Western Australia for our Operating Room (OR) Equipment and Surgical Solutions portfolio.
About the Role
* Direct day-to-day field sales responsibilities, representing the entire assigned product portfolio within a specific designated geographic territory.
* Regularly review priority accounts and develop tactical sales plans to maintain existing business and acquire new business for the company.
* Drive the use of corporate CRM, ensuring accurate and streamlined customer data and communications across appointed regions.
* Identify opportunities for new account generation where there is no current presence, through high sales activity and customer engagement.
* Maintain thorough understanding of customer objectives, purchasing criteria, and decision-making processes relative to the market, forming long-term mutually beneficial customer partnerships.
* Respond promptly to customer enquiries and needs related to assigned product portfolio.
* Travel as necessary to optimize portfolio exposure within designated territories, attending industry events as required.
* Maintain accurate customer records, sales pipeline, and market intelligence within the corporate CRM.
* Develop and implement territory business plans with national sales manager, providing timely reports.
* Pursue ongoing market/product/service research to enhance assigned product portfolio offerings.
* Collaborate with national sales manager and head of sales on annual sales forecasting, business plan development, and revenue growth initiatives.
* Foster effective communication with internal departments to ensure seamless customer service delivery.
* Troubleshoot and resolve product reliability issues within assigned territory, communicating with customers until resolution.
Requirements
* Significant experience in medical device or capital equipment sales.
* Previous field sales experience in business-to-business capacity highly valued.
* Excellent interpersonal written and verbal communication skills.
* Able to travel at least 50%.
* Strong customer service attributes, listening and comprehension skills.