Closing Date
22/01/2026 12:00 am
Institution
Sovereign Hill Museums Association
TBA
Employment status
Casual
Location
Contact name
Contact email
The Sovereign Hill Museums Association is a not-for profit community-based organisation that includes: Sovereign Hill Outdoor Museum, Sovereign Hill Hotel, AURA and Narmbool, the Australian Centre for Rare Trades and Arts and the Australian Centre for Gold Rush Collections.
It cares for a nationally and internationally significant collection of over 150,000 objects and protects the tangible and intangible cultural heritage of the Victorian gold rush.
We are an Australian tourism icon that attracts some 500,000 visitors annually.
The Outdoor Museum is internationally renowned as a living museum featuring rare trades, and programs and experiences that interpret a pivotal point in Australia's history.
In all, some 350 staff work to bring our gold-rush story to life.
They are supported by over 250 volunteers.
About the Role
To entertain, inform, and engage visitors through the delivery of thematic tours and hosted experiences across the Sovereign Hill Outdoor Museum.
This role includes greeting groups at the front entrance and guiding them through their packaged journey, which may include chaperoning and coordinating activities, as well as translating demonstrations, ensuring a culturally welcoming, seamless, and enriching experience.
Duties & Responsibilities
Greet non-English-speaking groups at the front entrance in costume
Host non English-speaking groups throughout their packaged tour, from start to finish, ensuring they are well cared for and are guided through their packaged itinerary
Translate demonstrations and tours as required by the packaged experience
Follow the seasonal and zoned programming model to deliver tours and activities in the Diggings, Main St, Speedwell, and Top of the Hill zones in English, or a second language as required
Provide clear, interesting, accurate tours of the underground mine environment
Provide relevant safety briefings for each tour
Desired Qualifications
A Certificate or Diploma in Tourism and/or Guiding will be highly regarded
Child Safety and Criminal History Checks – Sovereign Hill is committed to child safety.
We want children to be safe, happy and empowered.
We support and respect all children as well as our staff and volunteers.
Our recruitment and selection processes ensure certain pre-employment screening and compliance clearances are undertaken before employment is offered.
If you apply for a role with Sovereign Hill you will be asked to make certain declarations regarding OHS, Child Safety and you will also be required to complete a National Police Check and attain a valid Working with Children's Check.
Diversity and Inclusion – Sovereign Hill welcomes and encourages applications from diverse backgrounds and provides equal opportunities to all who wish to apply.
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