About the Role
This is an exciting opportunity to lead case management and deliver person-centred home and community care services. As a professional in this field, you will be responsible for facilitating quality services that support clients to live in their homes for longer and stay connected to their local community.
* Advocating for client choice and informed decision making to ensure the voice of the client is at the centre of service provision.
* Planning services that meet individual client needs within funding guidelines.
* Identifying and escalating vulnerable and at-risk clients, as well as those with complex care planning needs.
* Participating in governance, continuous improvement, and risk management activities to ensure quality and safe services.
* Maintaining high standards of conduct and work performance aligned with organisational values and policies.
* Ensuring integration and collaboration across Home and Community Care, and more broadly, to deliver seamless and impactful end-to-end services.
* Actively engaging in performance management frameworks and review processes.
* Utilising technology and practice tools to support your role.
* Ensuring the safety and wellbeing of yourself, clients, and others through safe work practices.
* Contribute to a safe and inclusive working environment that celebrates diversity.
* Seeking opportunities for personal development and continuing education to maintain relevant skills and knowledge.
Key Accountabilities
We are looking for someone with:
* Certificate IV in Aged Care or Diploma of Community Service (Even better: Diploma or Bachelor qualification in aged care or healthcare)
* Experience using client management systems
* Current driver's licence, vehicle ownership, and comprehensive car insurance
* First Aid Certificate
Benefits
You will enjoy:
* Hands-on training and development opportunities
* A positive impact on clients and the community
* Salary packaging up to $18,550 tax-free entitlements
* Wellbeing programs, including confidential counselling services
* Employee discounts at major retailers
* Referral program rewards
* Fitness Passport access to over 865+ gyms, pools, and fitness centres
* Private health insurance options
Employment is subject to satisfactory background checks, including National Police Check and Reference Check. We welcome applications from diverse candidates who share our commitment to inclusivity and equality.