Job Opportunity: Senior Service Advisor
This is a full-time permanent role with an attractive salary package and company vehicle, offering opportunities for career advancement. As a key member of our customer-focused team, you will be responsible for delivering exceptional service to customers.
Key Responsibilities:
* Engage with customers to build positive relationships and handle their service bookings and enquiries professionally.
* Estimate costs associated with jobs and determine completion time, ensuring timely communication with customers.
* Communicate proactively with customers on job status and obtain approval from them for additional work if required.
Requirements:
* Previous experience as a service advisor, with a proven track record of building rapport with diverse clients.
* Exceptional written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
* Tune DMS experience is desirable but not essential.
Benefits:
* A competitive salary package, including base pay, commissions, and company vehicle.
* Opportunities for career advancement and professional growth within a dynamic and collaborative environment.
* A state-of-the-art facility that sets the benchmark for excellence in the automotive industry.
We are seeking a highly skilled and motivated individual who is passionate about delivering exceptional customer service and has a strong commitment to teamwork and continuous improvement.